Someone left you a broken product. We'll fix it.
Agency vanished mid-build, freelancer stopped answering, or the developer who understood the code just quit. We take over from wherever it's at, figure out what's actually wrong, and get it stable.
Built for teams at these stages.
Founders left mid-build by an agency or freelancer
Money was paid, deadlines passed, and now there's a half-finished or badly-built product with no one left to explain it.
Teams whose only developer just left
The person who understood the codebase is gone, there's no handover documentation, and the product still needs to run every day.
Businesses running on a product that's actively failing
Frequent crashes, security concerns, data integrity issues, or a system that can't handle current traffic, and it needs to stop being urgent.
What's inside this service.
- A clear, honest diagnosis of what's actually broken versus what just looks broken
- Immediate fixes for anything that's an active risk (security, data loss, uptime)
- A stabilization plan sequenced by severity, not by guesswork
- Working documentation of a codebase that had none
- Rebuilt versions of the specific components that can't be salvaged
- A handover to your team, or ongoing support if you don't have one
Technical depth across the stack.
Diagnosis
- Full codebase and infrastructure audit
- Security vulnerability review
- Data integrity and backup verification
- Root-cause analysis of reported issues
Stabilization
- Critical bug fixes and hotfixes
- Security patching and access lockdown
- Backup and disaster recovery setup
- Performance fixes for immediate bottlenecks
Fix forward or rebuild
- Targeted rebuild of unstable components
- Completion of unfinished features
- Test coverage added to prevent regressions
- Full rebuild when the codebase can't be salvaged
Everything covered in this engagement.
- A written diagnosis of the product's actual condition
- Prioritized list of what's urgent versus what can wait
- Direct communication throughout, with no jargon-only updates
- Documentation of the system as we work through it
- Access handover and technical transfer at the end
How an engagement runs.
Emergency triage
If something is actively broken or at risk right now, we address that first, before any broader plan.
Full diagnosis
We review the code, infrastructure, and data to understand what's actually wrong, separate from what you were told was wrong.
Stabilization plan
You get a clear, prioritized plan: what's urgent, what's important, and what's optional.
Fix or rebuild
We repair what can be repaired and rebuild what can't, testing as we go so nothing new breaks.
Handover or ongoing support
We transfer everything to your team with documentation, or stay on to maintain the product if you need that.
Tools and platforms we work with.
Where this service applies.
Agency disappeared mid-build
A booking platform was 70% built when the agency stopped responding. We audited the existing code, completed the unfinished parts, and shipped it.
Freelancer's code was unstable in production
A marketplace app crashed under normal load due to unhandled edge cases. We diagnosed the root causes, patched what was salvageable, and rebuilt the checkout flow from scratch.
Sole in-house developer left with no handover
A logistics tool had zero documentation once its only developer resigned. We reverse-engineered the system, documented it, and trained the remaining team to maintain it.
Pricing for Product Rescue
Starting at Scoped after consultation. See what affects price and how quoting works.
You may also need.
Common questions about Product Rescue.
Ready to talk about product rescue?
Tell us what you are trying to build. We will help you scope it and recommend the right way to get started.